My new roof is exactly what I was looking for. I also want to thank everyone at RRSA for getting my roof on in good time. I couldn't be happier. Your crew was perfect. I still haven't found one stray nail! The roof is perfect!
Great experience , Great Customer service and the workers were fast and courteous . First roof replacement for me . Even my neighbors were impressed. After Ian many roofs were replaced in this neighborhood.
My elderly father had a roof installed. He is due a rebate from the shingle company because he is a veteran. He also does not have computer access. Ms Dowd went above and beyond, allowing me to help him with his rebate. She made sure I had all the information needed to apply for his rebate. Was very clear about everything also. A great employee deserving of a raise.
We can not say enough positive remarks about RRSA. The professional service and attention we received from them, from the start of our very lengthy process to the end, was exceptional. The superior customer service and support we received from them isn't all that common anymore, and we feel so fortunate that we chose them to help us with the replacement of our roof after hail damage. We would like to specifically thank Jared Dowd. He was with us from the start until the end. This process lasted over a year and he always had our backs and didn't give up fighting for us. He assessed our roof (more than once) and was present every time we had other inspectors come out (which was several different occasions). He always took our phone calls and did everything he could to help us in every way possible. He even helped us pick the best color for our roof. We had issues with our insurance company and Jared took care of all of it. We didn't have to deal with that frustration at all. This was appreciated even more because during the claim process, my father passed away, and Jared handled all of the back and forth communication that occurred with the insurance company during that stressful time. If you want excellent customer service and a great end product, go with RRSA. You will not regret it. We are extremely grateful for our time with them all.
Ty is a very hard worker who really explained to us procedures. It was an overall great experience!
Tres Medock was very informative about the entire process. Everything went very smoothly and we are so appreciative of the results. The house looks better than ever. He will be the first company I call if we ever need to again.
Awesome, everything with the project went very well, would suggest them to other people who need their roof done.
Very pleased with the work. Excellent job. Cleaned up excellently. Referred to others, any they also used RRSA. They too felt they’d done a great job. Thanks for great service. List family.
From inspection thru insurance help, materials and installation, all was handled professionally. Install team was able to protect landscaping in proximity to the work area, cleanup was done well. Brian and Cody were excellent to work with. Very satisfied and would recommend RRSA to others.
Zach was great to work with. He is a good leader , he explained the work to his crew that had to done. Chris Helm also did a good job. The clean up after the job was a little under par, but Zach and RRSA did make it right with us.
Of 100 customers surveyed, 100 responded (100 %)
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