Excellent Service
During the Derecho storm that swept through Eastern Iowa last summer, our roof; siding & gutters were a disaster. Along with ours, most homes in the area were badly effected and residents were waiting a long time to get estimates and approval for repairs. When our local roofing companies were unable to assist due to lack of manpower and materials, we contacted RRSA and they responded immediately! While others were still waiting for repairs to begin, our home was fully repaired and looked like new within a mater of days! I would highly recommend RRSA for any exterior home repairs. The cost was very reasonable they work very close to the insurance companies to ensure all repairs are covered! Out of a "10 Star" rating, I would give RRSA a "12"!
OUTSTANDING
Best service I have received in a long time. The entire process has been pain free, efficient, and reliable. Everyone I have spoken with or had contact with was professional and very knowledgeable! Thank you!
Outstanding
Outstanding, thank you for such a professional experience. It was indeed my pleasure doing business with you.if ever I need your services again I would call you immediately.
Best Roofing Contractor Yet
William Enneking Sales Representative for RRSA came calling to my house and asked if he could do a free roof inspection based on the hail storm we just had. I agreed and he returned about hour later with a inspection update. William said I had damage to my shingles, my gutter guards, roof vents and the roof drip line was done incorrect. In addition he found my garage door had dents in it. He offered to help me file an insurance claim which we proceeded to do in my house. I gave him my insurance company and policy number while using his cell phone he stated to the insurance company the damages to the roof he found. The insurance company requested if I was the policy holder and my information. The insurance inspector was arragned to arrive one week later to inspect the roof. William made a point to be present when the insurance inspector arrived to point out the various issues he found. William told the insurance inspector there was a double layer of shingles to be removed and the inspector stated it was single only. With the inspector present Wiliam removed the top layer of shingles to show the inspector it was a double layer of shingles that would need to be removed. During the approval for new roof , RRSA found three sheathing that need to be removed and replaced and was completed at that time. The whole time to remove double layer of shingles and new shingles was done in about four hours. I inspected around the house and found no roofing nails or trash and was really clean after roofing was completed. I rate RRSA 7 stars based on the quality work, no trash no nails and helping on the insurance claim and inspection. William made it a point to look after the customers interest and not everyone does that. ASK for WILLIAM ENNEKING HE IS THE BEST.
Satisfied customer
Mike Evanyo and his crew were professional and informative. Mike took the time to explain the entire process and answer all questions and concerns. Thanks, Mike
Great job!!
The roofing job was done very well, quickly, and the team answered all my questions!! Overall they did a great job, would use again for future roof issues.
Satisfied
Jared was very knowledgeable and a pleasure to work with. Answered all my questions and was always available. I would absolutely recommend your company.
Good
See #6 above. N eed to offer other services. If your company could offer siding that would improve my experience. When storm damages a roof many times the siding is affected.
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Roofing Restoration Services of America (RRSA) Customer Feedback
Of 101 customers surveyed, 101 responded (100%)
