Could not have asked for a better experience. Kudos to Bailey, Cody and Chris who made this easy and fast. From initial contact to the actual work and dealing with our insurance the entire process was seamless. Excellent communication and very responsive to our questions. They probably deserve more like 10 stars. Would not hesitate to use them again. They are the best!
Best experience I've ever had with a roofing company. Tres is a gem. He was there while the roofers were working and was available at any time if we had any questions. I'm a (very) picky person so it's not often I am 100% satisfied with any service organization, but Tres tops the list at 100% here. Even got to sit and pick guitars with him for a few minutes on one visit! You don't get any better than that!
My experience with RRSA, Lane and Wil was tremendous. I worked with them on my roof installation last Fall, just in time for the snowiest winter on record in the Salt Lake Valley. The roof and new gutters performed exceptionally well this winter, and they look great! I would highly recommend this company for a residential roof. They are professional and accommodating. Thanks Lane, Wil and crew for a job well done!
Mr. Clayton was knowledgeable, professional, and had a good deal. It was so incredible how fast the job was done. Chris and Rita were very helpful, and Gregg did an excellent job on site managing the crew. Totally recommend your company!!
We just want to say that your company is lucky to have a nice young man like Clayton working for you! He was knowledgeable, professional, and had a great deal of integrity! The job was done great and Clayton ensured any questions or concerns were addressed given that we are from Canada and we were unable to be there when the job was done so having his reassurance was excellent!! Chris and Rita were very helpful and Cody did an excellent job on site managing the crew!! Thanks so much!!! Would totally recommend your company!!
Working with Tres Medlock on getting my new roofs for both my house homes was great. He took care of everything and dealt with my insurance company. My new roofs are far better quality and craftsmanship than previous roofers installed. Tres made the process stress free and took care of me like Family. I will always recommend Tres Medlock and RRSA to everyone. I finally found a one stop honest roofing company!
My new roof is exactly what I was looking for. I also want to thank everyone at RRSA for getting my roof on in good time. I couldn't be happier. Your crew was perfect. I still haven't found one stray nail! The roof is perfect!
Great experience , Great Customer service and the workers were fast and courteous . First roof replacement for me . Even my neighbors were impressed. After Ian many roofs were replaced in this neighborhood.
My elderly father had a roof installed. He is due a rebate from the shingle company because he is a veteran. He also does not have computer access. Ms Dowd went above and beyond, allowing me to help him with his rebate. She made sure I had all the information needed to apply for his rebate. Was very clear about everything also. A great employee deserving of a raise.
We can not say enough positive remarks about RRSA. The professional service and attention we received from them, from the start of our very lengthy process to the end, was exceptional. The superior customer service and support we received from them isn't all that common anymore, and we feel so fortunate that we chose them to help us with the replacement of our roof after hail damage. We would like to specifically thank Jared Dowd. He was with us from the start until the end. This process lasted over a year and he always had our backs and didn't give up fighting for us. He assessed our roof (more than once) and was present every time we had other inspectors come out (which was several different occasions). He always took our phone calls and did everything he could to help us in every way possible. He even helped us pick the best color for our roof. We had issues with our insurance company and Jared took care of all of it. We didn't have to deal with that frustration at all. This was appreciated even more because during the claim process, my father passed away, and Jared handled all of the back and forth communication that occurred with the insurance company during that stressful time. If you want excellent customer service and a great end product, go with RRSA. You will not regret it. We are extremely grateful for our time with them all.
Of 101 customers surveyed, 101 responded (100%)
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