The communication was timely, and was through phone calls, emails and in person contact with the supervisor. They worked directly with my insurance company to insure full payment and it really took all work from me having to deal with it. I appreciate how well Zack Anderson helped answer questions and take care of every situation as it came up through each stage of the process. When the crew came out it literally only took one day and they cleaned the area supper well. I notices they also took the time to paint my old rusty vent pipe sticking out of the roof. Everything looks amazing and I would highly recommend them. Good company!
We love working with office and sales staff, as well as the production team. Chris Helm kept us up to date on delivery of our shingles as well as answered all my questions. I give her 10 stars. She is awesome. I also want to thank Daniel Spetz who is the one that started this whole process out. He is amazing. Thank you RRSA
RRSA was a Super group of folks to work with. They were very helpful on insuring that the correct repairs were explained to the Insurance CO. and that all repairs were completed in a timely manner. They did and excellent job on cleaning up and the folks doing the work were very easy to work with from start to finish. I would highly recommend RRSD to anyone.
Our experience was great. Ty was very knowledgeable & thoroughly explained the process to us. Whenever someone said they would be here they were. The work was done in a timely fashion. The workers stayed on task. We would highly recommend RRSA.
From start to finish my experience was amazing! The workers were unbelievably skilled and the work they accomplished in a day truly awesome....highly recommend!
Our roof replacement went very smooth. Meetings were always based on our work schedules, the work was completed well and everything was cleaned up afterwards. Very happy with the overall experience.
It was a very positive experience. I was most impressed with how quickly the whole process went. Every thing , from the initial review, coordination with State Farm, delivery of materials, and completion of the work. The crew was very efficient, everyone was obviously very experienced and worked very quickly. I'm glad I picked RSSA as other nearby homes who had other companies signs out all were done much later even though they committed before I did. My neighbors across the road picked RSSA based on my recommendation and their project was completed quickly also .Thank you for a good job. Note I worked with several other employees beside Ty Webb and they were equally helpful, including Rita Dowd.
Of 101 customers surveyed, 101 responded (100%)
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